Information sent in a residential inquiry
When you select “Send for review,” this website stores the name, contact details, ZIP code, service interest, selected AirMap scope, Home Fit summary, optional timing and home notes you entered so Happy Homes can respond. Do not submit medical histories, diagnoses, passwords or other sensitive information. Service availability is confirmed from your ZIP code before scheduling.
Home Fit in your browser
Home Fit runs in your browser and keeps its answers temporarily in the current browser tab so you can carry them into a request. They are sent to Happy Homes only if you review and submit that request.
Information saved in My Home Air
If you choose to save a My Home Air record, the site stores the home and contact details, notes, findings, equipment, draft proposal items and care history you enter in its hosted database. Equipment photos are stored separately and are available only after access to the matching home record is verified.
Information you choose to enter
Enter only what is needed to describe the home and your service interest. Before uploading a photo, remove people, addresses, documents and private labels. The site does not automatically remove location or other metadata from original images.
Optional analytics and outside links
Google Analytics 4 loads only if you allow optional analytics. It receives a public page path without the query string, plus standard browser, device and online-identifier information. It is disabled on My Home Air and the owner inquiry inbox. Happy Homes may record that a public planner, calculator or inquiry flow was started or completed, that a result was displayed, or that a related request link was selected. Happy Homes does not send form entries, home notes, appointment preferences, inquiry references, uploaded photos, calculator inputs or calculated dollar amounts in analytics events. The hosting provider still processes standard request and access information needed to operate and secure the site. Outside links have their own privacy practices.
Access, download, retention and deletion
My Home Air records remain tied to the signed-in site identity. The workspace lets that user download a record and permanently remove the active record and stored photos. Residential inquiries are available only in an owner-authorized inbox. When routine cleanup runs, lost and legacy closed inquiries older than 12 months are deleted; the owner can delete them sooner. A record needed for an active customer relationship, legal obligation, security matter or dispute should remain open until it is ready for deletion. You can send a privacy request through the contact form. A site action does not remove copies already downloaded, calendar reminders already imported, or information retained temporarily in hosting-provider logs or backups.
Owner inquiry alerts
After a new inquiry is saved, the website may use its email delivery provider to send the owner a limited alert. That alert contains only the generated inquiry reference and a link to the private owner inbox. It does not include your name, email, phone, ZIP code, Home Fit answers, timing preferences or notes. Your submitted details remain in the owner-authorized inbox.
What saving and sending do—and do not—do
Sending the public form delivers your inquiry to the Happy Homes owner inbox for review. It does not reserve an appointment, collect payment, authorize work, enroll you in AirCare, order filters or connect a monitor. Saving a My Home Air record is a separate private planning action and does not submit a service request. Do not use either feature for an emergency.
Who operates the service
Happy Homes operates this website. Before you make a service commitment, the written proposal or agreement will identify the contracting entity, service availability, material terms and applicable providers. Connected-monitor access or recurring communications would require separate, clear consent before activation.